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Knowledge Gaps Detection
$31.00
“A knowledge base is complete only when it has answers to every employee’s question. We detect the gaps and help create missing content, so every search brings a solution.” Benefit: Employees always get the right answer, work moves faster.
Description
Employees often encounter situations where the knowledge base does not contain the answers they need. This service solves that problem: the system analyzes search queries and identifies which topics remain unanswered. For instance, if employees frequently search for “new software manual” but no content exists, the algorithm flags the gap and suggests creating the missing material. This creates a map of “weak spots” in the knowledge base, allowing the company not only to respond to current needs but also to anticipate future demands.
Delivery format:
Interactive online report/dashboard. Automated alerts and scheduled email digests can also be configured.
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With us, you gain more than just a set of tools — you gain a partner focused on reliability, security, and continuous improvement. Wherever your team is located, your knowledge will always remain structured, accessible, and ready to drive success.
InsightFind TD — making knowledge work for you.
© 2025 InsightFind TD. All rights reserved.
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